How To - Retrieve the password for your Serif account

Customer Service > Accounts & Passwords
This article is now archived. Please visit the Retrieving a Serif account password article on CommunityPlus for an updated version.

If you have forgotten the password for your Serif account, follow these instructions to have it sent to you


  1. Go to in your browser
  2. From the navigation bar across the top of the site, click on Support & Community > My Account
  3. Enter your email address
  4. Click the Continue button
  5. Click the "Email me my password" link
  6. Enter your email address
  7. Click the Continue button
Your password will now be sent to your email address.
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