FAQ - Where do I return my order to?

Customer Service > Refunds / Returns
This article is now archived. Please visit the Order returns and refunds article on CommunityPlus for an updated version.

To return an order, you must first obtain an RMA number. To do so please contact our Returns department, see the article below.

Once you have arranged a return with our Returns department, post your order to the following address and include the RMA number:


Serif (Europe) Ltd
The Software Centre
12 Wilford Industrial Estate

NG11 7EP

US and International

Serif Returns Dept.
C/O Softpack Inc
119 Northeast Drive
Ohio 45140

More Information
FAQ - I want to return part or all of an order, what should I do?