Troubleshooting - I can't install my Topaz Lens Effects plugin for 64-bit PhotoPlus X6

Serif Software > PhotoPlus > PhotoPlus X6
This article is now archived. Please visit the Install the Topaz Lens Effect plug-in with 64-bit PhotoPlus X6 article on CommunityPlus for an updated version.

Applies to: PhotoPlus X6

When installing the 64-bit Topaz Lens Effects plug-in for 64-bit PhotoPlus, you'll find that it doesn't automatically appear in the program.

To find out how to get your plug-in working correctly, simply follow the steps below:  
  • Install the plug-in onto your computer as you would normally.
  • When it has completed, navigate to: C:\Program Files (x86)\Topazlabs\Topaz Lens Effects\Plugins_x64
  • Select the entire contents of the folder (Hold down the CTRL key on your keyboard and press A)
  • Right-click and choose Copy.
  • Navigate to the PhotoPlus folder on your computer: C:\Program Files\Serif\PhotoPlus\X6\Plugins
  • Right-click in the folder and choose Paste.

Note: If you're having problems installing any of the other Topaz plugins, please follow the above steps.

The plug-ins should now be working correctly. To access your plug-ins within PhotoPlus, simply expand the Effects menu and click Plugin Filters.

If the plug-ins are installed to the correct locations but you still can't see them under Plugin Filters, please check your plug-in preferences. To do this, go to File > Preferences > Plugins and make sure that the program is pointing to your PhotoPlus X6 plugins folder.

For more information about plug-in locations, see this related KB article: http://support.serif.com/KB/a96/faq-how-do-i-install-a-plug-in-to-use-with-photoplus.aspx?KBSearchID=225078