FAQ - What is my money back guarantee period?

Customer Service > Refunds / Returns
This article is now archived. Please visit the Order returns and refunds article on CommunityPlus for an updated version.

The standard money back guarantee period is 30 days. If you placed an order with a sales representatives then a different period might have been agreed. If you need to check, contact our Customer Services department by submitting a ticket.

For electronic downloads we offer an unconditional 7 day money back guarantee.

If for any reason you are unhappy with your order and wish to return it during your money back guarantee period, please contact our Returns department to discuss a return.

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