Articles in Customer Service
FAQ - Which languages are Serif products available in?
How To - Register your Serif product
How To - Unsubscribe from email offers
Customer Service > Accounts & Passwords
How To - Change the address on your Serif account
How To - Change the email address on your Serif account
How To - Change the password for your Serif account
How To - Retrieve my Serif Web Resources password
How To - Retrieve the password for your Serif account
Customer Service > Downloads
FAQ - Can I create a backup of my download?
How To - Redownload my product
Customer Service > Orders
FAQ - Can I pay for an order by cheque / postal order / purchase order?
FAQ - I am interested in purchasing an item. What is the price and how do I purchase?
FAQ - I have received an email or letter stating that my order has not authorised.
FAQ - Why does my account say that I have been charged £1?
Customer Service > Rebates
FAQ - Can I submit more than one rebate code for one purchase?
FAQ - How long does it take to receive a rebate?
FAQ - I received a rebate form with my Office Depot purchase which offers two rebates but only has one rebate code, what should I do?
FAQ - My Office Depot rebate states that I must send an original program CD but I still need to use it, what should I do?
FAQ - What proof of purchase is required for a rebate?
How To - Check the status of my rebate
Customer Service > Refunds / Returns
FAQ - I want to return part or all of an order, what should I do?
FAQ - What is my money back guarantee period?
FAQ - Where do I return my order to?
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