Updating Affinity software on macOS
- If you’ve purchased from the Mac App Store—updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available.
- If you’ve purchased from the Affinity Store—each time you start the software it will check for updates and offer any available update, or in the application main menu there is an option Check for Updates.
Updating Affinity software on Windows
- If you’ve purchased from the Microsoft Store—updates are done automatically by the operating system (next time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Select Get Updates. This should hopefully force the update to show.
- If you’ve purchased from the Affinity Store—each time you start the software it will check for updates and offer any available update, or in the application Help menu there is an option Check for Updates.
Updating Affinity apps on iPad
Your Affinity iPad apps should update automatically next time you run them. However, you do need to be logged in with the same Apple ID you used to buy them.
If the automatic update does not happen for you, go to the iPad App Store and go to Updates. Once you’re there, tap near the top of the screen where it states ‘Updates’ and then hold, pull down and then release. This should manually refresh the updates page. However, don’t panic if the updates are not available for you yet—Apple sometimes phase roll outs around the world and this can take up to 24 hours.
Please note: Affinity V2 apps won’t receive future updates but your Affinity V2 license (via Serif) remains valid and Serif will continue to keep activation servers online.
For the best experience, we recommend using the new Affinity by Canva app.