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  2. Downloading, Installing & Activating

Downloading, Installing & Activating

Downloading & Updating

  • Downloading the Affinity V2 apps for Windows, Mac and iPad
  • I can no longer find Affinity V1 apps on your website or App Stores. Why?
  • Mac App Store Downloads and Microsoft Store Downloads and iPad Store Downloads
  • Registering Affinity Store Software Downloads
  • Information about Serif's Legacy Plus Range
  • How do I download my digital product again?
See all 7 articles

Installing Affinity

  • Troubleshooting Affinity V2 Installation Issues
  • I've purchased add-ons from the Affinity Store. How do I use them in Affinity apps?
  • How many computers can I install a digital product on?
  • How do I install Affinity V2 desktop app?

Licence Activation

  • I have successfully activated Affinity V2 but on next launch I'm prompted to reactivate. Why?
  • Why do I get a blank browser window after clicking "Sign in with Canva"?
  • I'm getting the error "Access Restricted by Team Admin" when signing into Affinity with a verified Canva account.
  • How do I deactivate my current Affinity trial so I can sign into Affinity with my verified Canva account?
  • Clicking "Sign in with Canva" gives the error "License Activation Failed. There was a problem communicating with the server."
  • Registered & Licensed Software
See all 8 articles
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