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Affinity Support Centre Help Center home page
  1. Affinity Support Centre
  2. Frequently Asked Questions
  3. General FAQs

General FAQs

  • I've installed Affinity Photo v2.6 update but can't find the Machine Learning features
  • Affinity Photo v2.6 includes Machine Learning Features
  • Machine Learning System Requirements
  • How do verified Education or Nonprofit Canva accounts access the Affinity Beta?
  • Can I access Affinity using a Canva account from China?
  • What's the difference between x64 and ARM64 on Windows?
  • What's the difference between MSIX and MSI/EXE?
  • What are the recommended system specifications for Affinity V2 apps?
  • Can I open existing Affinity V1 files in Affinity V2?
  • Does Affinity V2 run natively on Windows ARM64?
  • How do I deactivate a device and remove my licence from Affinity V2?
  • Is it possible to export to .AI (Adobe Illustrator) file format from Affinity?
  • Is it possible to import .AI (Adobe Illustrator) files in Affinity?
  • I've opened an .EPS file into Affinity but it doesn't look correct, but it looks fine in Adobe Illustrator. Why?
  • Is it possible to import .INDD or .IDML (Adobe InDesign) files into Affinity?
  • Do the Affinity apps run on Mac computers with Apple Silicon?
  • Do you still support the Serif Plus range software?
  • How do I install Add-ons purchased from the Affinity Store?
  • Do you have an Affinity V2 Beta program?
  • Licence information for Affinity Software
  • Affinity 2: Frequently Asked Questions
  • What’s new in Affinity?
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