This article is for Canva users accessing Affinity through a verified Education or Nonprofit account.
Welcome to Affinity! We've put together a list of articles that will help get Canva Users or Team Administrators up and running.
Downloading and installing
- Downloading the Affinity V2 apps for Windows, Mac and iPad
- What's the difference between MSIX and MSI/EXE?
- What's the difference between x64 and ARM64 on Windows?
- Do the Affinity apps run on Mac computers with Apple Silicon?
- Does Affinity V2 run natively on Windows ARM64?
- What are the recommended system specifications for Affinity V2 apps?
- How do I install Affinity V2 desktop app?
- Troubleshooting Affinity V2 Installation Issues
Troubleshooting
- Affinity is crashing when opening, importing or creating a New Document
- How do I disable OpenCL Compute Acceleration (Hardware Acceleration) on Windows?
Authenticating
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How do I access Affinity using Canva?
- Am I eligible for the free Affinity access?
- Login Issues
- Reset Password
How do I deploy Affinity for Windows across my school?
Resources
How to get support?
If you have any other questions or concerns about downloading, installing or using Affinity, please contact the Affinity Customer Support team.
If you have any questions or concerns about your Canva account, verification process or signing into your Affinity app with your Canva account, please contact the Canva Support team.