This article applies only to verified Canva Education and Nonprofit users accessing Affinity V2.
All Canva users, including Education and Nonprofit, can use Affinity by Canva for FREE
Welcome to Affinity! We've put together a list of articles that will help get verified Canva Education and Nonprofit Users or Team Administrators up and running.
Downloading and installing
- Downloading the Affinity V2 apps for Windows, Mac and iPad
- What's the difference between MSIX and MSI/EXE?
- What's the difference between x64 and ARM64 on Windows?
- Do the Affinity apps run on Mac computers with Apple Silicon?
- Does Affinity V2 run natively on Windows ARM64?
- What are the recommended system specifications for Affinity V2 apps?
- How do I install Affinity V2 desktop app?
- Troubleshooting Affinity V2 Installation Issues
Troubleshooting
- Affinity is crashing when opening, importing or creating a New Document
- How do I disable OpenCL Compute Acceleration (Hardware Acceleration) on Windows?
Authenticating
- How do I access Affinity using Canva?
- Am I eligible for the free Affinity access?
- How do I sign into Affinity with a verified Education or Nonprofit account?
- Login Issues
- Reset Password
- I have a verified Education or Nonprofit Canva account but I'm unable to activate Affinity. Why?
- Can I access Affinity using a Canva account from China?
- I don't have a "Sign in with Canva" option within Affinity. Why?
- Failed to Launch Web Browser when signing into Affinity with a Canva account
- Clicking "Sign in with Canva" gives the error "License Activation Failed. There was a problem communicating with the server."
- I'm getting the error "Access Restricted by Team Admin" when signing into Affinity with a verified Canva account.
- How do I deactivate my current Affinity trial so I can sign into Affinity with my verified Canva account?
- Why do I get a blank browser window after clicking "Sign in with Canva"?
- I have successfully activated Affinity V2 but on next launch I'm prompted to reactivate. Why?
How do I deploy Affinity V2 for Windows across my school?
How do I add users to my Nonprofit team?
How do I add Students and Teachers to my class?
Which terms apply when I login to Affinity V2 with my Canva account?
The Affinity Additional Terms and Canva’s Privacy Policy apply to your (and your team’s) use of Affinity when you login with your Canva account.
What if I don’t want my team to have access to Affinity V2?
If you are a Canva for Education admin and would prefer your team didn’t have access to this additional feature please contact Canva Support Team.
Resources
How to get support?
If you have any other questions or concerns about downloading, installing or using Affinity V2, please contact the Affinity Customer Support team.
If you have any questions or concerns about your Canva account, verification process or signing into your Affinity app with your Canva account, please contact the Canva Support team.